Impressum
Diese Website wird von der LOVIDZ AG, einer Aktiengesellschaft mit Sitz in Zug, Schweiz, bereitgestellt. BLUE Insurance ist der Risikoträger für LOVIDZ Insurance. Die gemeinnützige LOVIDZ CIO (UK – derzeit in Gründung) und LOVIDZ INC (USA – 10 Millionen US-Dollar Stammkapital) gehören ebenfalls zur LOVIDZ-Gruppe.
Bitte beachten Sie: Auch wenn diese Website in verschiedenen Sprachen verfügbar ist, bedeutet dies nicht zwangsläufig, dass unsere Dienstleistungen in allen Ländern angeboten werden.
LOVIDZ AG
Steinhausserstr. 74
6300 Zug
Telefon +41 41 552177-0
E-Mail mail@lovidz.com
Register CHE-476.196.601
Geschäftsführer Kurt Schöllhorn
Nutzungsbedingungen
Durch den Zugriff, das Lesen oder die Nutzung einer Website der LOVIDZ AG (im Folgenden „LOVIDZ“ genannt) erklären Sie sich mit den folgenden Bedingungen und den auf der jeweiligen Website aufgeführten Bedingungen einverstanden.
Geltungsbereich
Die folgenden rechtlichen Bestimmungen gelten für alle Personen, die auf die Website zugreifen, unabhängig von ihrem Wohnort. Sofern nicht anders angegeben, gelten sie für alle auf der Website veröffentlichten Informationen und Dienstleistungen.
Haftungsausschluss
Die Informationen auf der Website von LOVIDZ werden regelmäßig überprüft und aktualisiert. Dennoch können sich Informationen zwischenzeitlich ändern. Weder LOVIDZ noch seine Mitarbeiter übernehmen eine Haftung für die Richtigkeit, Vollständigkeit, Vertraulichkeit oder Geheimhaltung der Daten oder für die Aktualität der auf seiner Website angebotenen Dienstleistungen und Informationen. LOVIDZ behält sich das Recht vor, den Inhalt seiner Website jederzeit zu ändern, zu ergänzen oder zu löschen. Insbesondere wird jegliche Haftung für direkte oder indirekte Schäden oder Folgeschäden ausgeschlossen, die Nutzern oder Dritten in irgendeiner Weise durch die Nutzung des Internets, der Website und der darin enthaltenen Informationen entstehen können. Dieser Haftungsausschluss umfasst unter anderem auch Datenverluste durch Missbrauch durch Dritte und das Einschleusen von Viren sowie Übertragungsfehler, technische Mängel, Störungen oder Missbrauch des Telefonnetzes, Netzwerküberlastung und etwaige Rechtswidrigkeiten.
LOVIDZ ist nicht verantwortlich für Einträge von Nutzern oder für den Inhalt von Seiten, die nicht von LOVIDZ geprüft oder gepflegt werden.
Nutzung der Website
Alle auf der LOVIDZ-Website verfügbaren Informationen, Dienste und Daten sind nur für den persönlichen Gebrauch bestimmt. Das Kopieren, die Vervielfältigung und die Verbreitung für öffentliche oder kommerzielle Zwecke sowie die Veränderung der Website und aller damit verbundenen Informationen sind untersagt.
Eigentumsrechte / Rechte an geistigem Eigentum
Der Inhalt der LOVIDZ-Website ist urheberrechtlich geschützt. Eine Änderung ist in jedem Fall untersagt. Wenn Sie Software und/oder andere Informationen herunterladen oder in anderer Weise bearbeiten, verbleiben alle Eigentumsrechte bei LOVIDZ. Kein Teil der LOVIDZ-Website ist so gestaltet, dass eine Lizenz oder ein Recht zur Nutzung eines Bildes, einer eingetragenen Marke oder eines Logos gewährt wird.
Datenschutzerklärung
Zuletzt aktualisiert: 26. November 2025
Die LOVIDZ AG betreibt diesen Shop und diese Website, einschließlich aller damit verbundenen Informationen, Inhalte, Funktionen, Tools, Produkte und Dienstleistungen, um Ihnen, dem Kunden, die Möglichkeit zu bieten, eine Versicherung abzuschließen (die „Dienstleistungen“). Der LOVIDZ-Checkout wird von Shopify bereitgestellt, wodurch wir Ihnen die Dienstleistungen anbieten können. Diese Datenschutzerklärung beschreibt, wie wir Ihre personenbezogenen Daten erfassen, verwenden und weitergeben, wenn Sie die Dienste besuchen, nutzen oder einen Kauf oder eine andere Transaktion tätigen oder auf andere Weise mit uns kommunizieren. Bei Widersprüchen zwischen unseren Nutzungsbedingungen und dieser Datenschutzerklärung hat diese Datenschutzerklärung Vorrang in Bezug auf die Erfassung, Verarbeitung und Weitergabe Ihrer personenbezogenen Daten.
Bitte lesen Sie diese Datenschutzerklärung sorgfältig durch. Durch die Nutzung und den Zugriff auf die Dienste bestätigen Sie, dass Sie diese Datenschutzerklärung gelesen haben und die in dieser Datenschutzerklärung beschriebene Erhebung, Verwendung und Weitergabe Ihrer Daten verstehen.
Von uns erhobene oder verarbeitete personenbezogene Daten
Wenn wir den Begriff „personenbezogene Daten“ verwenden, beziehen wir uns auf Daten, die Sie oder eine andere Person identifizieren oder mit Ihnen oder einer anderen Person in Verbindung gebracht werden können. Personenbezogene Daten umfassen keine Daten, die anonym erhoben oder anonymisiert wurden, sodass sie Sie nicht identifizieren oder mit Ihnen in Verbindung gebracht werden können. Wir können die folgenden Kategorien personenbezogener Daten erheben oder verarbeiten, einschließlich Schlussfolgerungen, die aus diesen personenbezogenen Daten gezogen werden, je nachdem, wie Sie mit den Diensten interagieren, wo Sie leben und soweit dies nach geltendem Recht zulässig oder erforderlich ist:
- Kontaktdaten, einschließlich Ihres Namens, Ihrer Adresse, Rechnungsadresse, Lieferadresse, Telefonnummer und E-Mail-Adresse.
- Finanzdaten, einschließlich Kreditkarten-, Debitkarten- und Finanzkontonummern, Zahlungskartendaten, Finanzkontodaten, Transaktionsdetails, Zahlungsart, Zahlungsbestätigung und andere Zahlungsdetails.
- Kontodaten, einschließlich Ihres Benutzernamens, Passworts, Sicherheitsfragen, Präferenzen und Einstellungen.
- Transaktionsdaten, einschließlich der Artikel, die Sie sich ansehen, in Ihren Warenkorb legen, Ihrer Wunschliste hinzufügen oder kaufen, zurückgeben, umtauschen oder stornieren, sowie Ihrer früheren Transaktionen.
- Kommunikation mit uns, einschließlich der Informationen, die Sie in der Kommunikation mit uns angeben, z. B. wenn Sie eine Anfrage an den Kundensupport senden.
- Geräteinformationen, einschließlich Informationen über Ihr Gerät, Ihren Browser oder Ihre Netzwerkverbindung, Ihre IP-Adresse und andere eindeutige Identifikatoren.
- Nutzungsinformationen, einschließlich Informationen über Ihre Interaktion mit den Diensten, darunter wie und wann Sie mit den Diensten interagieren oder darin navigieren.
Quellen für personenbezogene Daten
Wir können personenbezogene Daten aus den folgenden Quellen erfassen:
- Direkt von Ihnen, einschließlich wenn Sie ein Konto erstellen, die Dienste besuchen oder nutzen, mit uns kommunizieren oder uns auf andere Weise Ihre personenbezogenen Daten zur Verfügung stellen;
- Automatisch über die Dienste, einschließlich von Ihrem Gerät, wenn Sie unsere Produkte oder Dienste nutzen oder unsere Websites besuchen, sowie durch die Verwendung von Cookies und ähnlichen Technologien;
- Von unseren Dienstleistern, einschließlich wenn wir sie beauftragen, bestimmte Technologien zu aktivieren, und wenn sie Ihre personenbezogenen Daten in unserem Auftrag erfassen oder verarbeiten;
- Von unseren Partnern oder anderen Dritten.
Wie wir Ihre personenbezogenen Daten verwenden
Je nachdem, wie Sie mit uns interagieren oder welche Dienste Sie nutzen, können wir personenbezogene Daten für folgende Zwecke verwenden:
Bereitstellung, Anpassung und Verbesserung der Dienste
Wir verwenden Ihre personenbezogenen Daten, um Ihnen die Dienste bereitzustellen, einschließlich der Erfüllung unseres Vertrags mit Ihnen, der Verarbeitung Ihrer Zahlungen, der Ausführung Ihrer Bestellungen, der Speicherung Ihrer Präferenzen und der Artikel, an denen Sie interessiert sind, der Zusendung von Benachrichtigungen zu Ihrem Konto, der Bearbeitung von Käufen, Rückgaben, Umtausch oder anderen Transaktionen, der Erstellung, Pflege und sonstigen Verwaltung Ihres Kontos, der Organisation des Versands, der Erleichterung von Rückgaben und Umtausch, der Möglichkeit, Bewertungen zu veröffentlichen, und um Ihnen ein individuelles Einkaufserlebnis zu bieten, z. B. durch Empfehlungen von Produkten, die mit Ihren Einkäufen in Zusammenhang stehen. Dies kann die Verwendung Ihrer personenbezogenen Daten zur besseren Anpassung und Verbesserung der Dienste umfassen.
Marketing und Werbung
Wir verwenden Ihre personenbezogenen Daten für Marketing- und Werbezwecke, z. B. um Ihnen Marketing-, Werbe- und Verkaufsförderungsmitteilungen per E-Mail, SMS oder Post zu senden und Ihnen Online-Werbung für Produkte oder Dienstleistungen auf den Diensten oder anderen Websites anzuzeigen, unter anderem auf der Grundlage von Artikeln, die Sie zuvor gekauft oder in Ihren Warenkorb gelegt haben, sowie anderer Aktivitäten auf den Diensten.
Sicherheit und Betrugsbekämpfung
Wir verwenden Ihre personenbezogenen Daten, um Ihr Konto zu authentifizieren, eine sichere Zahlungs- und Einkaufserfahrung zu bieten, mögliche betrügerische, illegale, unsichere oder böswillige Aktivitäten aufzudecken, zu untersuchen oder Maßnahmen dagegen zu ergreifen, die öffentliche Sicherheit zu schützen und unsere Dienste zu sichern. Wenn Sie sich für die Nutzung der Dienste entscheiden und ein Konto registrieren, sind Sie für die Sicherheit Ihrer Kontozugangsdaten verantwortlich. Wir empfehlen Ihnen dringend, Ihren Benutzernamen, Ihr Passwort oder andere Zugangsdaten nicht an Dritte weiterzugeben.
Kommunikation mit Ihnen
Wir verwenden Ihre personenbezogenen Daten, um Ihnen Kundensupport zu bieten, auf Ihre Anfragen zu reagieren, Ihnen effektive Dienste bereitzustellen und unsere Geschäftsbeziehung mit Ihnen aufrechtzuerhalten.
Rechtliche Gründe
Wir verwenden Ihre personenbezogenen Daten, um geltendes Recht einzuhalten oder auf gültige rechtliche Verfahren zu reagieren, einschließlich Anfragen von Strafverfolgungs- oder Regierungsbehörden, um zivilrechtliche Ermittlungen, potenzielle oder tatsächliche Rechtsstreitigkeiten oder andere kontradiktorische Gerichtsverfahren zu untersuchen oder daran teilzunehmen und um potenzielle Verstöße gegen unsere Bedingungen oder Richtlinien zu ahnden oder zu untersuchen.
Wie wir personenbezogene Daten weitergeben
Unter bestimmten Umständen können wir Ihre personenbezogenen Daten für legitime Zwecke gemäß dieser Datenschutzrichtlinie an Dritte weitergeben. Zu diesen Umständen können gehören:
- An Shopify, Anbieter und andere Dritte, die in unserem Auftrag Dienstleistungen erbringen (z. B. IT-Management, Zahlungsabwicklung, Datenanalyse, Kundensupport, Cloud-Speicherung, Auftragsabwicklung und Versand).
- Mit Geschäfts- und Marketingpartnern, um Ihnen Marketingdienstleistungen anzubieten und Ihnen Werbung zuzusenden. Beispielsweise nutzen wir Shopify, um personalisierte Werbung mit Drittanbieterdiensten auf der Grundlage Ihrer Online-Aktivitäten bei verschiedenen Händlern und Websites zu unterstützen. Unsere Geschäfts- und Marketingpartner verwenden Ihre Daten in Übereinstimmung mit ihren eigenen Datenschutzhinweisen. Je nachdem, wo Sie wohnen, haben Sie möglicherweise das Recht, uns anzuweisen, keine Informationen über Sie weiterzugeben, um Ihnen gezielte Werbung und Marketing auf der Grundlage Ihrer Online-Aktivitäten bei verschiedenen Händlern und Websites anzuzeigen.
- Wenn Sie uns anweisen, uns darum bitten oder anderweitig zustimmen, bestimmte Informationen an Dritte weiterzugeben, z. B. um Ihnen Produkte zuzusenden oder durch Ihre Nutzung von Social-Media-Widgets oder Login-Integrationen.
- An unsere verbundenen Unternehmen oder anderweitig innerhalb unserer Unternehmensgruppe.
- Im Zusammenhang mit einer Geschäftstransaktion wie einer Fusion oder Insolvenz, um geltenden gesetzlichen Verpflichtungen nachzukommen (einschließlich der Beantwortung von Vorladungen, Durchsuchungsbefehlen und ähnlichen Anfragen), um geltende Nutzungsbedingungen oder Richtlinien durchzusetzen und um die Dienste, unsere Rechte und die Rechte unserer Nutzer oder anderer zu schützen oder zu verteidigen.
Beziehung zu Shopify
Die Dienste werden von Shopify gehostet, das personenbezogene Daten über Ihren Zugriff auf die Dienste und deren Nutzung erfasst und verarbeitet, um Ihnen die Dienste bereitzustellen und zu verbessern. Die Daten, die Sie an die Dienste übermitteln, werden an Shopify sowie an Dritte, die sich möglicherweise in anderen Ländern als Ihrem Wohnsitzland befinden, übertragen und weitergegeben, um Ihnen die Dienste bereitzustellen und zu verbessern. Um unser Geschäft zu schützen, auszubauen und zu verbessern, nutzen wir außerdem bestimmte erweiterte Funktionen von Shopify, die Daten und Informationen aus Ihren Interaktionen mit unserem Shop, anderen Händlern und Shopify einbeziehen. Um diese erweiterten Funktionen bereitzustellen, kann Shopify personenbezogene Daten verwenden, die über Ihre Interaktionen mit unserem Shop, anderen Händlern und Shopify erfasst wurden. In diesen Fällen ist Shopify für die Verarbeitung Ihrer personenbezogenen Daten verantwortlich, einschließlich der Beantwortung Ihrer Anfragen zur Ausübung Ihrer Rechte hinsichtlich der Verwendung Ihrer personenbezogenen Daten für diese Zwecke. Weitere Informationen darüber, wie Shopify Ihre personenbezogenen Daten verwendet und welche Rechte Sie möglicherweise haben, finden Sie in der Datenschutzerklärung für Verbraucher von Shopify. Je nachdem, wo Sie wohnen, können Sie bestimmte Rechte in Bezug auf Ihre personenbezogenen Daten hier ausüben: Link zum Datenschutzportal von Shopify.
Websites und Links von Dritten
Die Dienste können Links zu Websites oder anderen Online-Plattformen enthalten, die von Dritten betrieben werden. Wenn Sie Links zu Websites folgen, die nicht mit uns verbunden sind oder von uns kontrolliert werden, sollten Sie deren Datenschutz- und Sicherheitsrichtlinien sowie andere Geschäftsbedingungen überprüfen. Wir übernehmen keine Garantie und keine Verantwortung für den Datenschutz oder die Sicherheit solcher Websites, einschließlich der Richtigkeit, Vollständigkeit oder Zuverlässigkeit der auf diesen Websites enthaltenen Informationen. Informationen, die Sie an öffentlichen oder halböffentlichen Orten bereitstellen, einschließlich Informationen, die Sie auf sozialen Netzwerken von Dritten teilen, können auch von anderen Nutzern der Dienste und/oder Nutzern dieser Plattformen von Dritten eingesehen werden, ohne dass deren Nutzung durch uns oder Dritte eingeschränkt ist. Die Aufnahme solcher Links bedeutet für sich genommen keine Billigung der Inhalte dieser Plattformen oder ihrer Eigentümer oder Betreiber, sofern dies nicht in den Diensten angegeben ist.
Daten von Kindern
Die Dienste sind nicht für die Nutzung durch Kinder bestimmt, und wir erfassen wissentlich keine personenbezogenen Daten von Kindern, die in Ihrem Rechtsgebiet noch nicht volljährig sind. Wenn Sie Elternteil oder Erziehungsberechtigter eines Kindes sind, das uns seine personenbezogenen Daten zur Verfügung gestellt hat, können Sie uns unter den unten angegebenen Kontaktdaten kontaktieren, um die Löschung dieser Daten zu beantragen. Zum Zeitpunkt des Inkrafttretens dieser Datenschutzrichtlinie haben wir keine tatsächliche Kenntnis davon, dass wir personenbezogene Daten von Personen unter 16 Jahren „weitergeben“ oder „verkaufen“ (im Sinne der geltenden Gesetze).
Sicherheit und Aufbewahrung Ihrer Daten
Bitte beachten Sie, dass keine Sicherheitsmaßnahmen perfekt oder undurchdringlich sind und wir keine „perfekte Sicherheit“ garantieren können. Darüber hinaus sind die Daten, die Sie uns übermitteln, während der Übertragung möglicherweise nicht sicher. Wir empfehlen Ihnen, keine unsicheren Kanäle zu verwenden, um sensible oder vertrauliche Daten an uns zu übermitteln.
Wie lange wir Ihre personenbezogenen Daten aufbewahren, hängt von verschiedenen Faktoren ab, z. B. davon, ob wir die Daten benötigen, um Ihr Konto zu verwalten, Ihnen Dienstleistungen anzubieten, gesetzliche Verpflichtungen zu erfüllen, Streitigkeiten beizulegen oder andere geltende Verträge und Richtlinien durchzusetzen.
Ihre Rechte und Wahlmöglichkeiten
Je nachdem, wo Sie leben, haben Sie möglicherweise einige oder alle der unten aufgeführten Rechte in Bezug auf Ihre personenbezogenen Daten. Diese Rechte sind jedoch nicht absolut, gelten möglicherweise nur unter bestimmten Umständen, und in bestimmten Fällen können wir Ihre Anfrage gemäß den gesetzlichen Bestimmungen ablehnen.
- Recht auf Zugang/Auskunft. Sie haben möglicherweise das Recht, Zugang zu den personenbezogenen Daten zu beantragen, die wir über Sie gespeichert haben.
- Recht auf Löschung. Sie haben möglicherweise das Recht, die Löschung der von uns über Sie gespeicherten personenbezogenen Daten zu verlangen.
- Recht auf Berichtigung. Sie haben möglicherweise das Recht, die Berichtigung unrichtiger personenbezogener Daten, die wir über Sie gespeichert haben, zu verlangen.
- Recht auf Übertragbarkeit. Sie haben möglicherweise das Recht, eine Kopie der von uns über Sie gespeicherten personenbezogenen Daten zu erhalten und unter bestimmten Umständen und mit bestimmten Ausnahmen die Übertragung dieser Daten an einen Dritten zu verlangen.
Verwaltung der Kommunikationspräferenzen
Wir senden Ihnen möglicherweise Werbe-E-Mails zu, deren Erhalt Sie jederzeit über die in unseren E-Mails an Sie angezeigte Abmeldeoption abbestellen können. Wenn Sie sich abmelden, senden wir Ihnen möglicherweise weiterhin E-Mails ohne Werbecharakter, z. B. zu Ihrem Konto oder zu Ihren Bestellungen.
Wenn Sie im Vereinigten Königreich oder im Europäischen Wirtschaftsraum wohnen und vorbehaltlich der Ausnahmen und Einschränkungen, die durch lokale Gesetze vorgesehen sind, können Sie zusätzlich zu den oben genannten Rechten die folgenden Rechte ausüben:
Widerspruch gegen die Verarbeitung und Einschränkung der Verarbeitung: Sie haben das Recht, uns aufzufordern, die Verarbeitung Ihrer personenbezogenen Daten für bestimmte Zwecke einzustellen oder einzuschränken.
Widerruf der Einwilligung: Wenn wir uns auf Ihre Einwilligung zur Verarbeitung Ihrer personenbezogenen Daten stützen, haben Sie das Recht, diese Einwilligung zu widerrufen. Wenn Sie Ihre Einwilligung widerrufen, hat dies keinen Einfluss auf die Rechtmäßigkeit der Verarbeitung, die auf Ihrer Einwilligung vor dem Widerruf beruht.
Sie können jedes dieser Rechte ausüben, indem Sie die entsprechenden Angaben in den Diensten machen oder sich über die unten angegebenen Kontaktdaten an uns wenden. Weitere Informationen darüber, wie Shopify Ihre personenbezogenen Daten verwendet und welche Rechte Sie haben, einschließlich der Rechte in Bezug auf die von Shopify verarbeiteten Daten, finden Sie unter https://privacy.shopify.com/en.
Wir werden Sie nicht diskriminieren, wenn Sie eines dieser Rechte ausüben. Möglicherweise müssen wir Ihre Identität überprüfen, bevor wir Ihre Anfragen bearbeiten können, soweit dies nach geltendem Recht zulässig oder erforderlich ist. In Übereinstimmung mit den geltenden Gesetzen können Sie einen Bevollmächtigten benennen, der in Ihrem Namen Anfragen zur Ausübung Ihrer Rechte stellt. Bevor wir eine solche Anfrage eines Bevollmächtigten annehmen, verlangen wir von diesem einen Nachweis, dass Sie ihn bevollmächtigt haben, in Ihrem Namen zu handeln, und wir müssen möglicherweise Ihre Identität direkt bei uns überprüfen. Wir werden Ihre Anfrage gemäß den geltenden Gesetzen zeitnah beantworten.
Beschwerden
Wenn Sie Beschwerden darüber haben, wie wir Ihre personenbezogenen Daten verarbeiten, kontaktieren Sie uns bitte über die unten angegebenen Kontaktdaten. Je nachdem, wo Sie wohnen, haben Sie möglicherweise das Recht, gegen unsere Entscheidung Einspruch einzulegen, indem Sie uns über die unten angegebenen Kontaktdaten kontaktieren, oder Ihre Beschwerde bei Ihrer lokalen Datenschutzbehörde einzureichen. Für den EWR finden Sie hier eine Liste der zuständigen Datenschutzaufsichtsbehörden.
Internationale Übermittlungen
Bitte beachten Sie, dass wir Ihre personenbezogenen Daten außerhalb des Landes, in dem Sie leben, übermitteln, speichern und verarbeiten können.
Wenn wir Ihre personenbezogenen Daten außerhalb des Europäischen Wirtschaftsraums oder des Vereinigten Königreichs übermitteln, stützen wir uns auf anerkannte Übermittlungsmechanismen wie die Standardvertragsklauseln der Europäischen Kommission oder gleichwertige Verträge, die von der zuständigen Behörde des Vereinigten Königreichs ausgestellt wurden, sofern die Datenübermittlung nicht in ein Land erfolgt, das als Land mit einem angemessenen Schutzniveau eingestuft wurde.
Änderungen dieser Datenschutzerklärung
Wir können diese Datenschutzerklärung von Zeit zu Zeit aktualisieren, unter anderem um Änderungen unserer Praktiken oder aus anderen betrieblichen, rechtlichen oder regulatorischen Gründen Rechnung zu tragen. Wir werden die überarbeitete Datenschutzerklärung auf dieser Website veröffentlichen, das Datum der letzten Aktualisierung aktualisieren und gemäß den geltenden Gesetzen eine entsprechende Mitteilung machen.
Kontakt
Wenn Sie Fragen zu unseren Datenschutzpraktiken oder dieser Datenschutzerklärung haben oder wenn Sie eines Ihrer Rechte ausüben möchten, rufen Sie uns bitte an oder senden Sie uns eine E-Mail an mail@lovidz.com oder kontaktieren Sie uns unter Steinhauserstrasse 74, Zug, 6300, CH Im Sinne der geltenden Datenschutzgesetze sind wir der Datenverantwortliche für Ihre personenbezogenen Daten.
Hinweis zur Verbraucherkommunikation
Consumer Communications Notice
This Consumer Communications Notice (“Notice”) describes some of the ways in which we may communicate with you. As used in this Notice, terms such as “we,” “us,” or “our” refer to current and future affiliated entities of LOVIDZ or our authorized service providers. This Notice applies when you agree to it, or when it is made available as a link or otherwise on or through our online and mobile websites, platforms, services, and applications (“Online Services”). This Notice governs (a) the electronic delivery of communications about existing benefits, programs, products, services, or tools, and/or general welfare, health, or financial information via email, websites, and mobile applications (collectively, “Informational Electronic Communications”) and (b) informational calls and text messaging (“Informational Calls and Texts”) regarding the programs, products, or services that we make available to you.
You will have the opportunity to update your contact information and choose your communication delivery preference. It is your responsibility to provide us with true and accurate contact information and to promptly update any changes. We may use the same contact information previously provided if you change or add a benefit plan, program, product, or service that we make available to you. You understand that failing to update your contact information may delay the provision of Informational Electronic Communications to you. You release and hold us harmless from any consequences of your failure to provide us with accurate contact information or to update your contact information.
We reserve the right to modify this Notice at any time. The modified Notice will be effective immediately upon posting. Your continued receipt of Informational Electronic Communications and Informational Calls and Texts will constitute your acceptance of the modified Notice.
Informational electronic communications
We may provide you with Informational Electronic Communications. Informational Electronic Communications include, but are not limited to, information about your benefit plan, programs, products, or services that are or may be available to you in connection with your transactions with us, Online Services updates, general wellness, welfare, and financial reminders or information, appointment reminders, newsletters, and surveys. We may communicate protected health, financial, or personal information with you via unencrypted methods. You acknowledge and accept that such communications may be sent unencrypted and that there is some risk of disclosure or interception of the contents of these communications.
Any request to opt out of receiving Informational Electronic Communications will be effective only after we have had a reasonable period of time to process your request. Opt-outs may not apply to certain types of communications, such as account status, Online Services updates, or other communications.
Communications sent electronically may be provided either (1) via email, (2) by access to a website that we will designate in a notice we send to you when the information is available, or (3) by other electronic means. At times, in our sole discretion, we may still send you paper communications in lieu of, or in addition to, sending them electronically.
Informational calls and texts
When you provide us with a telephone number, whether landline or mobile, we may contact you using automated, pre-recorded, or non-automated means to provide you with information about existing benefits, programs, products, services, or tools.
Imprint
LOVIDZ AG provides you with this website.
The terms of use and privacy policy for this website are subject to Swiss law and are in German. If you have any difficulties understanding the content, please use the translation function of your internet browser.
Please note: even though this website is available for you to view in different languages, this does not necessarily mean that our services are available in all countries.
LOVIDZ AG
Steinhausserstr. 74
6300 Zug
+41 41 552177-0
mail@lovidz.com
Terms of Use
Agreement and Terms
These Terms of Use (“Terms”) describe the rules for using LOVIDZ (also “‘we,” “us,” “our,” and “Company”) and Affiliates’ (an entity controlling, controlled by, or under common control with a named party) online and mobile websites, platforms, services, and applications (“Online Services”).
Our Online Services are intended for a United States audience. If you live outside the U.S., you may see Content on the Online Services about products that are not available or authorized in your country.
By using our Online Services, you agree to these Terms and our PRIVACY POLICY. We may change these Terms at any time, and such changes will be posted on the Online Services, with the date of the last revision listed as the “Effective Date” at the bottom of these Terms. Any modifications will be effective immediately upon such posting. By continuing to use the Online Services, you consent to any changes to our Terms. Your affirmative act of using the Online Services or registering for membership constitutes your electronic signature to these Terms and your consent to enter into this agreement electronically. You may print and retain a copy of these Terms. To print, you will need (i) a device (such as a computer or mobile phone) with a web browser and Internet access and (ii) either a printer or storage space on such device.
The Content should not be considered financial advice, legal advice, or tax advice.
You are responsible for protecting your username (e.g., the email address and password that you provide when registering for Online Services) or other activation codes, and if they are compromised, you agree to change your username and password and immediately contact us.
Restrictions on Use of Online Services
You Will Not:
- Use our Online Services or Content in any way not expressly permitted by these Terms;
- Copy, modify or harvest data, Content, or materials from the Online Services;
- Remove or alter, any copyright or other proprietary rights or notices on the Online Services;
- Misrepresent your identity or provide any false information;
- Interfere with the operation of our Online Services;
- Share any password with any third parties or use any third party’s password;
- Engage in commercial, competitive, or viral messaging, or send unsolicited advertisements, or similar communications, including harmful computer code, viruses, or malware;
- Use the Online Services in any way that could, in our sole judgment, interfere with any other party’s use or enjoyment of the Online Services, impair our networks or servers, or expose us or any third party to any claims or liability whatsoever, or use software or other means to access, „scrape,“ „crawl,“ or „spider,“ any webpages or other services from the Online Services. If you are blocked from the Online Services (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking;
- Directly or indirectly authorize anyone else to take actions prohibited in this section; or
- Attempt to reverse engineer any of the software used to provide the Online Services.
You Agree That:
- You will comply with all applicable laws and regulations;
- You represent and warrant that you are at least 13 years of age, and that, if you are between 13 and the age of majority in your state and otherwise not emancipated, a parent and/or guardian agrees to these Terms on your behalf; and
- We may take any measures we deem appropriate, in our sole discretion and permitted by law, to enforce these Terms.
Posting Messages, Comments or Content
You Will Not:
- Post any improper or inappropriate content, including that which is obscene, libelous, harassing, threatening, harmful, inflammatory, invasive of privacy, or otherwise objectionable, constitutes advertising or solicitation, or that violates applicable law.
You Agree That:
- Any content posted to the Online Services by third parties is only the opinion of the poster, is no substitute for your own research, and should not be relied upon for any purpose;
- You are solely responsible for the content of any postings that you submit. Any content you submit will be routed through the Internet, and you understand and acknowledge that you have no expectation of privacy regarding that content. Never assume that you are anonymous and cannot be identified by your posts;
- If you do post content or submit material to the Online Services, and unless we indicate otherwise, you grant the Company a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media;
- You grant the Company and any of its sublicensees the right to use the name that you submit in connection with such content, if they choose; and
- You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate these Terms and will not cause injury to any person or entity; and that you will indemnify the Company or its affiliates for all claims resulting from any content that you supply.
License to Use Online Services and Content Ownership
Subject to these Terms, the Company grants you a personal, non-commercial, non-transferable, non-exclusive, revocable, limited license to view the Content on our Online Services for the sole purpose of obtaining information regarding our plans or products and related services. All rights, title, and interest in and to the Online Services, including the Content, and all intellectual property rights, including all copyright, trademark, patent, and trade secret rights will remain with the Company and our licensors and vendors. No ownership interest is transferred to you or any other entity by virtue of making the Content available on the Online Services, granting you a license to use the Online Services, or your entering into this Agreement.
We may terminate this license at any time for any reason. If you breach any of these Terms, your license to the Online Services and its Content terminates immediately. Upon the termination of this license, you must stop using the Online Services, including all Content, and return or destroy all copies, including electronic copies, of the Content in your possession or control.
Copyright Infringement – DMCA Notice
The Digital Millennium Copyright Act of 1998 (“DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under US copyright law. If you believe, in good faith, that content or material on our Online Services infringes a copyright owned by you, you (or your agent) may send the Company a notice requesting that the material be removed or access to it be blocked. Notices and counter-notices with respect to the Online Services should be sent to the applicable address below.
The notice must include the following information:
(a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(b) identification of the copyrighted work claimed to have been infringed;
(c) identification of the material that is claimed to be infringing or the subject of infringing activity;
(d) the name, address, telephone number, and email address of the complaining party;
(e) a statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA.
Unsolicited Idea Submission Policy
It is our policy not to accept or consider unsolicited ideas or offers to sell intellectual property. Please do not submit any such ideas or offers to us, our employees, or contractors.
This policy is intended to avoid potential misunderstandings if our technology, products, or services may seem similar to a submission made to the Company. If you still choose to make any submission to us, you agree as follows, regardless of any statements made in your submission:
- We owe you no compensation.
- There is no duty of confidentiality between you and us.
- Your submission automatically becomes our property, and we may use or redistribute the contents of that submission in any way and for any purpose.
- We are free to acquire, develop, and sell services and products that may be competitive with those you offer or suggest.
- It is your responsibility to protect your own intellectual property; you should not make a submission to us if you have concerns about intellectual property.
If you are uncertain about the meaning of this policy or the legal ramifications of submitting materials to us, you should consult with your attorney before making a submission.
Links
While visiting our Online Services, you may follow a link to other websites, mobile websites, platforms, services, or applications (“Weblinks”) and leave our Online Services. For your convenience, we provide Weblinks to other online content or sites that may contain information useful or interesting to you. We do not endorse, nor are we responsible for, the content, accuracy, or accessibility of Weblinks operated by third parties. You are solely responsible for your dealings with such third parties and should review the terms and privacy policies of those third parties.
No Warranty
Nothing within these Terms should be meant or implied to be a warranty. You use the Online Services at your own risk. We do not guarantee the accuracy, completeness, timeliness, correctness, or reliability of any content available through the Online Services. Online Services are provided to you when available and on an “as is” basis. We make no representation that use of our Online Services will be uninterrupted or error-free, or free of viruses or other harmful components.
Some states do not allow a Terms of Use to have a “no-warranties” provision. Even though these Terms make no warranty, if your state does not allow this type of limitation, this paragraph will not apply to you.
Limitation of Liability
You agree that we have no liability for any loss arising out of or relating to: these Online Services; any third-party site or program accessed through the Online Services; any acts or omissions by us or any third party; and/or your access to or use of the Online Services. This limitation of liability includes any claim based on warranty, contract, tort, strict liability, or any other legal theory.
Indemnification
You agree to defend, indemnify, and hold harmless any released parties from any claim by third parties, including reasonable attorneys’ fees for counsel of our own choosing, arising out of or related to your breach of these Terms or any copyright infringement, misappropriation, misuse, gross negligence, intentional misconduct, or violation of applicable law relating to your use of the Online Services or Content. You may not transfer or assign any rights or obligations under this Agreement. In any litigation, you will cooperate with us in asserting any available defenses.
Export Controls
You may not use, export, re-export, import, sell, transfer, or proxy our Online Services or Content unless such activity is permitted by these Terms and is not prohibited by United States law, the laws of the jurisdiction in which you receive our Online Services, or any other applicable laws and regulations. In particular, but without limitation, the Online Services and/or Content may not be exported, re-exported, or made available in any manner (a) into any U.S. embargoed countries or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Persons List or Entity List.
By using our Online Services, you represent and warrant that you and any ultimate beneficiary of our Online Services are not located in any such country or on any such list. You also agree that you will not use our Online Services for any purposes prohibited by U.S. law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.
Governing Law and Statute of Limitations
You agree that Delaware law governs these Terms and any claim or dispute that you may have against us, and you agree to the jurisdiction and venue of the state and federal courts in Delaware for any dispute involving the Company or its employees, officers, directors, agents, or providers.
You must initiate any cause of action within one year after the claim has arisen, or you will be barred from pursuing any cause of action. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Termination
We may cancel, suspend, or block your use of the Online Services and/or registration at any time, without cause and/or without notice. You agree that we will not be liable to you or any other party for any termination of your access to the Online Services in accordance with these Terms.
Severability
If any provision of these Terms is held to be unenforceable or invalid by an arbitrator or court of competent jurisdiction, the remaining portions of the Terms will be determined without the unenforceable or invalid provision. All other Terms will remain in full force and effect.
Miscellaneous
These Terms, and any supplemental terms, policies, rules, and guidelines posted on the Online Services, constitute the entire agreement between you and us in connection with the Online Services and supersede all previous written or oral agreements. You acknowledge that we have the right to seek, at your expense, an injunction to stop or prevent a breach of your obligations. No waiver by us will have effect unless such waiver is set forth in writing and signed by us; nor will any such waiver of any breach or default constitute a waiver of any subsequent breach or default.
Mobile Devices and Applications
The following additional terms apply to your access to or use of any mobile application in connection with the Online Services (together with all information and software associated therewith, the “Application” or “Applications”) through any mobile device (such as tablets, mobile phones, etc.), and are “Additional Terms” as defined above.
Rights Granted to You
We grant you a limited, non-exclusive, revocable, non-transferable license to download, install, and use the Applications solely for your personal, non-commercial use on a mobile or tablet device owned or controlled by you and only in accordance with these Terms. Other than the limited rights granted in the immediately preceding sentence, no other rights are granted to you. This is only a license, and not a sale of the Applications to you.
Additional Restrictions and Notices
You agree that you will not remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Applications. You acknowledge that we may issue an upgraded version of the Applications and may automatically upgrade the Application that you are using. You consent to such automatic upgrading and agree that these Terms shall govern all such upgrades. Our Applications or the Online Services may include third-party code and other software, which is governed by the applicable open source or third-party end user license agreement, if any, that authorizes the use of such code.
Third-Party Terms
You agree to comply with all applicable terms, conditions, and agreements between you and any third party that provides products or services that facilitate or enable your use of any Application, and you acknowledge and agree that your use of any Application may result in charges to you by those third parties in connection with the products and services they provide to you (such as data plan charges), and you will be solely responsible for any such charges.
Termination of Your Rights
Upon any termination of your rights hereunder, for any reason, you will immediately uninstall or delete the Applications and cease any further use of such Applications.
Special Notice for International Use/Export Controls
Any technology or software underlying the Applications or Online Services that is available in connection with the provision of the Online Services and the transmission of applicable data (collectively, the “Software”), if any, is subject to United States export controls. No Software may be downloaded from the Applications or Online Services or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk. Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Applications and/or Online Services, including as it concerns online conduct and acceptable content.
Apple iOS App
If the Online Services that you use include an Application that you download, access, and/or use and that runs on Apple’s iOS operating system (an “iOS App”), you acknowledge and agree that:
- The iOS App may only be accessed and used on a device owned or controlled by you and using Apple’s iOS operating system.
- These Terms are between you and us, and not with Apple.
- Apple has no obligation at all to provide any support or maintenance services in relation to the iOS App, and if you have any maintenance or support questions in relation to the iOS App, please contact the Company, not Apple.
- Except as otherwise expressly set forth in these Terms, any claims relating to the possession or use of the iOS App are between you and us (and not between you, or anyone else, and Apple).
- In the event of any claim by a third party that your possession or use (in accordance with these Terms) of the iOS App infringes any intellectual property rights, Apple will not be responsible or liable to you in relation to that claim.
- Although these Terms are entered into between you and the Company (and not Apple), Apple, as a third-party beneficiary under these Terms, will have the right to enforce these terms against you.
In addition, you represent and warrant that:
- You are not, and will not be, located in any country that is the subject of a United States Government embargo or that has been designated by the United States Government as a “terrorist supporting” country.
- You are not listed on any United States Government list of prohibited or restricted parties.
- If the iOS App does not conform to any warranty applying to it, you may notify Apple, which will then refund the purchase price of the iOS App (if any) to you. Subject to that, and to the maximum extent permitted by law, Apple does not give or enter into any warranty, condition, or other term in relation to the iOS App and will not be liable to you for any claims, losses, costs, or expenses of whatever nature in relation to the iOS App or as a result of you or anyone else using the iOS App or relying on any of its content.
Google App
If the Online Services that you use include an Application that you download, access, and/or use from the Google Play Store (“Google-Sourced Software”):
- You acknowledge that these Terms are between you and us only, and not with Google, Inc. (“Google”).
- Your use of Google-Sourced Software must comply with Google’s then-current Google Play Store Terms of Service.
- Google is only a provider of the Google Play Store where you obtained the Google-Sourced Software.
- We, and not Google, are solely responsible for our Google-Sourced Software.
- Google has no obligation or liability to you with respect to Google-Sourced Software or these Terms.
- You acknowledge and agree that Google is a third-party beneficiary to these Terms as it relates to our Google-Sourced Software.
Survival and Assignment
Your obligations under the following sections survive termination of this Agreement: Agreement and Terms; Restrictions on Use of Online Services; Posting Messages, Comments or Content; Copyright Infringement – DMCA Notice; Unsolicited Idea Submission Policy; No Warranty; Limitation of Liability; Indemnification; Export Controls; Governing Law and Statute of Limitations; Termination; Severability; Miscellaneous; and Mobile Devices and Applications. You may not transfer or assign any rights or obligations under this Agreement. The Company may transfer or assign its rights and obligations under this Agreement.
Contact Us
If you have questions regarding these Terms, contact us.
Privacy Policy
Online Services Privacy Policy
We recognize that the privacy of your information is important. This Online Services Privacy Policy (“Privacy Policy” or “Policy”) describes our practices in connection with information we collect through the online and mobile websites, platforms, services, and applications that we own or operate and that contain a link to this Privacy Policy (collectively, “Online Services”).
As used in this Policy, terms such as “we,” “us,” “our,” and “Company” refer to current and future affiliated entities, subsidiaries, agents, contractors, or vendors of LOVIDZ, including our parent company LOVIDZ Inc. Our Online Services are intended for a United States audience. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the United States.
By using the Online Services, you consent to our collection, use, disclosure, and storage of information as described in this Privacy Policy.
When This Privacy Policy Applies
Our Policy applies to Online Services that we own or operate and that contain a link to this Privacy Policy. Our Policy does not apply to information collected through other means such as by telephone, via Online Services that do not link to this Privacy Policy, or in person, although that information may be protected by other privacy policies.
Our Policy does not apply to the practices of other companies or other websites or software applications that may be linked from or made available through our Online Services.
The inclusion of a link on our Online Services or the ability to utilize a third-party website or software application through our Online Services does not imply that we endorse or otherwise monitor the privacy or security practices of that third-party website or software application or the accuracy of its content, and your use of the third-party website or software application is governed by the third party’s privacy policy.
Some of our products and services are regulated by certain state and federal laws and may have specific privacy practices that we want you to be aware of. This information will be sent to you with the respective contract documents.
This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
What Information We Collect About You
We may collect two basic types of information through the Online Services: (1) information you provide directly to us, and (2) information that is automatically provided to us or collected through your use of our Online Services (collectively, “Information”).
Such Information may include information that identifies you such as your full name, telephone number, email address, postal address, certain account numbers, your User ID that you create or is assigned to you, health and medical information, financial information, and other information described in this Privacy Policy.
When you use the Online Services, you may provide certain Information directly to us. For example, you may input a telephone number or email address into a webform or enter information into a chat functionality. We also may make certain information available to you on the Online Services that we collect from other sources.
We also may obtain Information that is automatically collected through the Online Services. The automatically collected Information may include demographic, de-identified, aggregated, or certain information from your device such as technical information about your device, web browser information, and server log files collected by us or provided by you.
You may limit the Information you provide or make available to us; however, that may limit your ability to access or use certain functions of the Online Services or to request certain services or information.
How We Use Your Information
We may use your Information:
- To respond to an email, chat, or other instant message or particular request from you;
- To communicate with you;
- To provide you with content, services, and functionality through our Online Services or other services that we may offer;
- To process an application for a product or service as requested by you;
- To authenticate you on any portion of our Online Services and with vendors acting on our behalf;
- To administer surveys and promotions;
- To personalize your experience on our Online Services;
- To provide you with informational or promotional offers, as permitted by law, that we believe may be useful to you, such as information about products or services provided by us or other businesses;
- To perform analytics and to improve our products, Online Services, and advertising;
- To facilitate the provision of software updates and product support;
- To improve products and other services related to the Online Services or to provide services or technologies to you;
- To comply with applicable laws, regulations, and legal process;
- To protect someone’s health, safety, or welfare;
- To protect our rights, the rights of affiliates or related third parties, or to take appropriate legal action, such as to enforce our Terms of Use;
- To keep a record of our transactions and communications; and
- As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law or for any other purpose with your consent.
We may use Information to contact you through any contact information you provide through our Online Services, including any email address, telephone number, cell phone number, or fax number. We may communicate electronically or via telephone with you about your benefit plan, programs, products, or services that are or may be available to you in connection with your transactions with us, including, but not limited to, Online Services updates, account information, general wellness, prescription or appointment reminders, general health information, newsletters, and surveys. These electronic communications may contain protected health information. You acknowledge and accept that such communications may be sent unencrypted and there is some risk of disclosure or interception of the contents of these communications. To learn more about our communications practices, please visit our CONSUMER COMMUNICATIONS NOTICE.
We may, when permitted, combine your Information with other information, whether online or offline, maintained or available to us from you or from other sources, such as from our vendors, and we may use and disclose combined data for the purposes described in this section or for internal business purposes. We may, when permitted, use and disclose de-identified and aggregated data for any purpose, which may include, without limitation, disclosures to third parties for analytics purposes such as evaluating the Online Services and providing additional benefits, programs, and services.
How We Share Your Information
We will only share your Information with third parties as outlined in this Policy and as otherwise permitted by law or as permitted with your consent.
We may share Information if all or part of the Company is sold, merged, dissolved, acquired, or disbanded to any extent in a similar transaction, or in connection with steps that may need to be taken in anticipation of such events.
We may share Information in response to a court order, subpoena, search warrant, or to comply with law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting activities that are illegal, violate our rules, or may be harmful to other visitors.
We may also share Information within the Company, including among affiliates, or with our parent company or subsidiaries.
We may also share Information with other third-party companies with which we have a business relationship or hire to perform services on our behalf. For example, we may hire a third-party company to help us send and manage email, and we might provide that third-party company with your email address and certain other Information for them to send you an email message on our behalf. Similarly, we may hire third-party companies to host or operate some of our Online Services and related computers and software applications.
How to Manage Your Information
Our Online Services may permit you to view your profile, if applicable, and access related Information about you and to request changes to such Information. Please remember, however, if we have already disclosed some of this Information to third parties, we may not have access to that disclosed information and may not be able to force the modification of any Information by the third parties to whom we have made those disclosures.
Communication Preference Management
Our Online Services may permit you to select how you would like to receive certain communications. You can view and update your communication preferences in your Account/Profile settings after logging into the Online Services.
We may offer mobile applications that enable us to communicate with you through push notifications. Where mobile applications are offered, you may be able to manage push notifications in your mobile phone or tablet settings. You may also be able to control preview settings in your email applications.
If you need additional assistance in opting out of a communication, please contact us for assistance. Please be aware that opt-outs may not apply to certain types of communications, such as account status, Online Service updates, or other communications.
Informational Calls and Texts
When you provide us a telephone number, whether landline or mobile, we may contact you, using automated, pre-recorded, or non-automated means, to provide you information about existing benefits, programs, products, services, or tools.
Personal Information collected through our texting programs will not be shared, sold, or disclosed to third parties for their own marketing purposes.
We reserve the right to modify this section at any time. The modified section will be effective immediately upon posting. Your continued receipt of Informational Electronic Communications and Informational Calls and Texts will constitute your acceptance of the modified section.
Cookies and Tracking
The Company may use various technologies, including cookies, tokens, tags, web logs, web beacons, scripts, and web server logs to gather automatically collected information and may aggregate this information from visitors of our Online Services or to enable certain features of our Online Services. This information may include demographic data, technical information about the technology (e.g., phone, computer) you use to connect to the Online Services, web browser information, your IP address, and browsing behavior such as pages visited and how often they are visited (collectively, “Activity Information”). We may also use third-party analytics companies to provide these services.
We may also allow third parties to use cookies and other technologies to collect Activity Information and to track browsing activity over time and across third-party websites, such as web browsers used to read our Online Services, which websites are referring traffic or linking to our Online Services, and to deliver targeted advertisements to you. We do not control these third-party technologies, and their use of such technologies is governed by their own privacy policies.
Activity Information is captured using various technologies and may include cookies. “Cookies” are small text files that may be placed on your computer or mobile device when you visit an Online Service or click on a URL using your web browser. Cookies may include “single-session cookies,” which generally record information during only a single visit to a website and then are erased, and “persistent” cookies, which are generally stored on a computer or mobile device unless or until they are deleted or are set to expire. You may disable cookies and similar items by adjusting your browser preferences at any time; however, this may limit your ability to take advantage of all the features on our Online Services.
Please note that we do not currently respond to web browser “Do Not Track” signals that provide a method to opt out of the collection of Information about online activities over time and across third-party websites or online services because, among other reasons, there is no common definition of such signals and no industry-accepted standards for how such signals should be interpreted.
We gather Activity Information about you to improve the quality of our services, such as the best method and time to contact you. Without limiting the other ways in which we may use Information as described herein, we may otherwise use and disclose your Activity Information unless restricted by this Policy or by law. Some examples of the ways we use your Activity Information include:
- Customizing your experiences, including managing and recording your preferences;
- Authenticating your account information;
- Marketing, product development, and research purposes;
- Tracking resources and data accessed on the Online Services;
- Developing reports regarding Online Service usage, activity, and statistics;
- Assisting users experiencing problems with our services;
- Updating and servicing our Online Services;
- Enabling certain functions and tools on the Online Services; and
- Tracking paths of visitors to the Online Services and within the Online Services.
As described above, we may use tracking technologies that allow us to recognize your device when you return to our Online Services within a period of time, as determined by us, and to support automatic login to your Online Services. To maintain your privacy, you should affirmatively log out of your account prior to your session ending (whether you end your session or we end your session, for example if our Online Services has “timed out” – i.e., we have ended your session automatically after a period of inactivity as determined by us in our sole discretion). Unless you affirmatively log out of your account, you may be automatically logged back in the next time you or any user of your devices visits the Online Services.
Retention of Data
We will retain your personally identifiable information (PII) and Activity Information for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your PII to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Posting Messages, Comments, and Content
Our Online Services may have voluntary collaboration areas, including but not limited to “blogs,” “bulletin boards,” “leader boards,” and “health games,” that permit users to have collaborative discussions and/or share Information. Some of our Online Services may permit you to select a display name or image that will be your “nickname” on the Online Service. Please note, any Information you submit or post to these collaboration areas, including your display name or image, may be visible to other users of the Online Service, and such users may be able to identify you and make information public. Out of respect for the privacy of others, please avoid referring to the full names of others in your response and refrain from sharing other participants’ identities or comments outside of these discussions.
Protecting Your Information
We maintain administrative, technical, and physical safeguards designed to protect the Information that you provide on our Online Services. These safeguards vary based on the sensitivity of the Information that is being collected, used, and stored. We cannot guarantee the security of our Online Services, nor can we guarantee the security of the Information you transmit to us over the Internet, including your use of email. We are not liable for the illegal acts of third parties such as criminal hackers.
It is your responsibility to safeguard the devices you use to access our Online Services (such as laptops, tablets, and mobile devices), and to use appropriate security settings on those devices. If those devices are lost, stolen, or misplaced, others may be able to access your account and your personal Information using those devices. You should affirmatively log out of your account (i) prior to ending your session, or (ii) if you will be inactive on the Online Services for more than a few minutes; otherwise, the next user of that computer or device, particularly a public one or one not owned by you, may be able to access your account and the Information in your account if your session has not ended.
You agree that we are not responsible for any harm that may result from someone accessing your account or personal Information on any computer or device where you do not, for any reason, take the necessary steps to log out of your account prior to ending a session on such device or computer.
We retain Information for as long as necessary for the purpose for which it is collected, subject to a longer period if the Information is relevant to a legal challenge.
Children Under 13
We will not intentionally collect any personal information (as that term is defined in the Children’s Online Privacy Protection Act) from children under the age of 13 through our Online Services without receiving parental consent. If you think that we have collected such personal information from a child under the age of 13 through our Online Services, please contact us immediately.
Financial Information Privacy Practices
If you receive financial products or services, visit the applicable Financial Information Privacy Notice, available in the SPECIFIC PRODUCT PRIVACY NOTICES of this Policy, to learn about how we protect, use, and share your personal information, and how you can contact us to ask questions about that activity.
Specific Product Privacy Notices
The following Product Privacy Notices supplement this Policy and explain specific privacy notices with respect to certain products and services that you may use, including access to more information about health or financial privacy notices.
Social Media Disclaimer
Are you using social media? So are we! We encourage you to read, share, follow us, and provide commentary on Facebook®, X®, Pinterest®, Instagram®, and other social media sites (“Social Media Site”). Before you post on our pages or accounts, please make sure you read our social media disclaimer:
We are under no obligation to screen or monitor your posts or any other user content; however, we reserve the right to monitor participation to ensure that you stay on topic, are courteous, and avoid making offensive comments. Your posts and user content must adhere to the following requirements and cannot:
- Contain any third-party material including logos, drawings, tattoos, photographs, pictures, sculptures, paintings, and other images or works of art, phrases, trademarks, trade secrets, or other items without explicit, prior, written permission to use such materials;
- Contain sexually explicit, graphic, gratuitous, or unnecessarily violent content, or defamatory or derogatory content against any ethnic, racial, gender, religious, sexual orientation, professional, or age group, or contain any pornographic or nude material;
- Contain any private information about yourself or any other individual, including without limitation, information related to the health of the individual, financial information about the individual, or any identification or account numbers related to the individual, with or without their permission or consent;
- Contain any software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment; and
- Contain any advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or promote illegal activity and/or illegal contests, sweepstakes, gambling, including any online casino, sports books, bingo, poker, or any other form of solicitation.
We reserve the right to edit comments for content, remove off-topic contributions, delete offensive comments or remarks, block offensive contributors, and delete actual or suspected spam content from any Social Media Site. Please be aware that once you post something online, there is the potential for numerous individuals to read your words, even years from now. Therefore, we suggest that you exercise caution when posting on any Social Media Sites and that you not disclose Information like your location, medical record number, personal medical information, financial information, etc. We are not responsible for the content of any comments or responses posted by others to any Online Service or Social Media Site we manage or monitor. We do not control the placement of any marketing or advertising displayed on our pages by social media or third-party organizations.
Please remember that content posted on any of our social media profiles or platforms is for general informational purposes only.
We reserve the right to respond to any post or user content and may occasionally privately request your contact information to assist you offline, with your consent, by routing the matter to the appropriate persons or department for further handling.
All trademarks are the property of their respective owners.
Changes to This Policy
We may change this Policy at any time. If we do so, such change will appear on this page. You may always visit this Policy to learn of any updates. Your continued access to or use of the Online Services constitutes your consent to these changes to this Policy.
Contact Us
Contact us regarding this Policy or related privacy practices. If you believe we or any company associated with us has misused your Information, please contact us immediately.
Consumer Communications Notice
Consumer Communications Notice
This Consumer Communications Notice (“Notice”) describes some of the ways in which we may communicate with you. As used in this Notice, terms such as “we,” “us,” or “our” refer to current and future affiliated entities of LOVIDZ or our authorized service providers. This Notice applies when you agree to it, or when it is made available as a link or otherwise on or through our online and mobile websites, platforms, services, and applications (“Online Services”). This Notice governs (a) the electronic delivery of communications about existing benefits, programs, products, services, or tools, and/or general welfare, health, or financial information via email, websites, and mobile applications (collectively, “Informational Electronic Communications”) and (b) informational calls and text messaging (“Informational Calls and Texts”) regarding the programs, products, or services that we make available to you.
You will have the opportunity to update your contact information and choose your communication delivery preference. It is your responsibility to provide us with true and accurate contact information and to promptly update any changes. We may use the same contact information previously provided if you change or add a benefit plan, program, product, or service that we make available to you. You understand that failing to update your contact information may delay the provision of Informational Electronic Communications to you. You release and hold us harmless from any consequences of your failure to provide us with accurate contact information or to update your contact information.
We reserve the right to modify this Notice at any time. The modified Notice will be effective immediately upon posting. Your continued receipt of Informational Electronic Communications and Informational Calls and Texts will constitute your acceptance of the modified Notice.
Informational electronic communications
We may provide you with Informational Electronic Communications. Informational Electronic Communications include, but are not limited to, information about your benefit plan, programs, products, or services that are or may be available to you in connection with your transactions with us, Online Services updates, general wellness, welfare, and financial reminders or information, appointment reminders, newsletters, and surveys. We may communicate protected health, financial, or personal information with you via unencrypted methods. You acknowledge and accept that such communications may be sent unencrypted and that there is some risk of disclosure or interception of the contents of these communications.
Any request to opt out of receiving Informational Electronic Communications will be effective only after we have had a reasonable period of time to process your request. Opt-outs may not apply to certain types of communications, such as account status, Online Services updates, or other communications.
Communications sent electronically may be provided either (1) via email, (2) by access to a website that we will designate in a notice we send to you when the information is available, or (3) by other electronic means. At times, in our sole discretion, we may still send you paper communications in lieu of, or in addition to, sending them electronically.
Informational calls and texts
When you provide us with a telephone number, whether landline or mobile, we may contact you using automated, pre-recorded, or non-automated means to provide you with information about existing benefits, programs, products, services, or tools.
Restrictions on Use of Online Services
You Will Not:
- Use our Online Services or Content in any way not expressly permitted by these Terms;
- Copy, modify or harvest data, Content, or materials from the Online Services;
- Remove or alter, any copyright or other proprietary rights or notices on the Online Services;
- Misrepresent your identity or provide any false information;
- Interfere with the operation of our Online Services;
- Share any password with any third parties or use any third party’s password;
- Engage in commercial, competitive, or viral messaging, or send unsolicited advertisements, or similar communications, including harmful computer code, viruses, or malware;
- Use the Online Services in any way that could, in our sole judgment, interfere with any other party’s use or enjoyment of the Online Services, impair our networks or servers, or expose us or any third party to any claims or liability whatsoever, or use software or other means to access, „scrape,“ „crawl,“ or „spider,“ any webpages or other services from the Online Services. If you are blocked from the Online Services (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking;
- Directly or indirectly authorize anyone else to take actions prohibited in this section; or
- Attempt to reverse engineer any of the software used to provide the Online Services.
You Agree That:
- You will comply with all applicable laws and regulations;
- You represent and warrant that you are at least 13 years of age, and that, if you are between 13 and the age of majority in your state and otherwise not emancipated, a parent and/or guardian agrees to these Terms on your behalf; and
- We may take any measures we deem appropriate, in our sole discretion and permitted by law, to enforce these Terms.
Posting Messages, Comments or Content
You Will Not:
- Post any improper or inappropriate content, including that which is obscene, libelous, harassing, threatening, harmful, inflammatory, invasive of privacy, or otherwise objectionable, constitutes advertising or solicitation, or that violates applicable law.
You Agree That:
- Any content posted to the Online Services by third parties is only the opinion of the poster, is no substitute for your own research, and should not be relied upon for any purpose;
- You are solely responsible for the content of any postings that you submit. Any content you submit will be routed through the Internet, and you understand and acknowledge that you have no expectation of privacy regarding that content. Never assume that you are anonymous and cannot be identified by your posts;
- If you do post content or submit material to the Online Services, and unless we indicate otherwise, you grant the Company a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media;
- You grant the Company and any of its sublicensees the right to use the name that you submit in connection with such content, if they choose; and
- You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate these Terms and will not cause injury to any person or entity; and that you will indemnify the Company or its affiliates for all claims resulting from any content that you supply.
License to Use Online Services and Content Ownership
Subject to these Terms, the Company grants you a personal, non-commercial, non-transferable, non-exclusive, revocable, limited license to view the Content on our Online Services for the sole purpose of obtaining information regarding our plans or products and related services. All rights, title, and interest in and to the Online Services, including the Content, and all intellectual property rights, including all copyright, trademark, patent, and trade secret rights will remain with the Company and our licensors and vendors. No ownership interest is transferred to you or any other entity by virtue of making the Content available on the Online Services, granting you a license to use the Online Services, or your entering into this Agreement.
We may terminate this license at any time for any reason. If you breach any of these Terms, your license to the Online Services and its Content terminates immediately. Upon the termination of this license, you must stop using the Online Services, including all Content, and return or destroy all copies, including electronic copies, of the Content in your possession or control.
Copyright Infringement – DMCA Notice
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under US copyright law. If you believe, in good faith, that content or material on our Online Services infringes a copyright owned by you, you (or your agent) may send the Company a notice requesting that the material be removed or access to it blocked. Notices and counter-notices with respect to the Online Services should be sent to the applicable address below.
The notice must include the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material that is claimed to be infringing or the subject of infringing activity; (d) the name, address, telephone number, and email address of the complaining party; (e) a statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and (f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA.
Unsolicited Idea Submission Policy
It is our policy not to accept or consider unsolicited ideas or offers to sell intellectual property. We ask that you please do not submit any such ideas or offers to us or our employees or contractors.
This policy is intended to avoid potential misunderstandings if our technology, products, or services may seem similar to a submission made to the company. If you still choose to make any submission to us, you agree as follows, regardless of any statements made in your submission that:
- We owe you no compensation;
- There is no duty of confidentiality between us and you;
- Your submission automatically becomes our property, and we may use or redistribute the contents of that submission in any way for any purpose;
- We are free to acquire, develop, and sell services and products that may be competitive to those you offer or suggest; and
- It is your responsibility to protect your own intellectual property; you should not make a submission to us if you have concerns about intellectual property.
If you are uncertain about the meaning of this policy or the legal ramifications of submitting materials to us, you should consult with your attorney before making a submission.
Links
While visiting our Online Services, you may go to a link to other online websites, mobile websites, platforms, services, and applications (“Weblinks”) and leave our Online Services. For your convenience, we provide Weblinks to other online content or sites that may contain information that may be useful or interesting to you. We do not endorse, nor are responsible for, the content, accuracy or accessibility of the content of Weblinks operated by third parties. You are solely responsible for your dealings with such third parties and should review the Terms and privacy policies of such third parties.
No Warranty
Nothing within these Terms should be meant or implied to be a warranty. You use the Online Services at your own risk. We do not guarantee the accuracy, completeness, timeliness, correctness or reliability of any content available through the Online Services. Online Services are provided to you when available and are provided on an “as is” basis. We make no representation that use of our Online Services will be uninterrupted or error-free, or free of viruses or other harmful components.
Some states do not allow a Terms of Use to have a “no-warranties” provision, and even though these Terms make no warranty, if your state does not allow this type of limitation, this paragraph will not apply to you.
Limitation of Liability
You agree that we have no liability for any loss arising out of, or relating to: these Online Services; any third-party site or program accessed through the Online Services; Any acts or omissions by us or any third party; and/or your access or use of the Online Services. This limitation of liability includes any claim based on warranty, contract, tort, strict liability, or any other legal theory.
Indemnification
You agree to defend, indemnify, and hold harmless any released parties from any claim by third parties, including reasonable attorneys‘ fees for counsel of our own choosing, arising out of or related to your breach of the Terms or any copyright infringement, misappropriation, misuse, gross negligence, intentional misconduct, or violation of applicable law relating to your use of the Online Services or Content. You may not transfer or assign any rights or obligations under this Agreement. In any litigation, you will cooperate with us in asserting any available defenses.
Export Controls
You may not use, export, re-export, import, sell, transfer, or proxy our Online Services or Content unless such activity is permitted by these Terms and such activity is not prohibited by United States law, the laws of the jurisdiction in which you receive our Online Services, or any other applicable laws and regulations. In particular, but without limitation, the Online Services and/or Content may not be exported, re-exported or made available in any manner (a) into any U.S. embargoed countries or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List.
By using our Online Services, you represent and warrant that you and any ultimate beneficiary of our Online Services are not located in any such country or on any such list. You also agree that you will not use our Online Service for any purposes prohibited by U.S. law, including, without limitation, the development, design, manufacture or production of nuclear missiles or chemical or biological weapons.
Governing Law and Statute of Limitations
You agree that Delaware law governs these Terms and any claim or dispute that you may have against us, and you agree to the jurisdiction and venue of the state and federal courts in Delaware for any dispute involving the Company or its employees, officers, directors, agents and providers.
You must initiate any cause of action within one year after the claim has arisen, or you will be barred from pursuing any cause of action. The United Nations Convention on Contracts for the International Sale of Goods do not apply to these Terms.
Termination
We may cancel, suspend or block your use of the Online Services and/or registration at any time, without cause and/or without notice. You agree that we will not be liable to you or any other party for any termination of your access to the Online Services in accordance with these Terms.
Severability
If any provision of these Terms is held to be unenforceable or invalid by an arbitrator or court of competent jurisdiction, the remaining portions of the Terms will be determined without the unenforceable or invalid provision. All other Terms will remain in full force and effect.
Miscellaneous
These Terms, and any supplemental terms, policies, rules and guidelines posted on the Online Services, constitute the entire agreement between you and us in connection with the Online Services and supersede all previous written or oral agreements. You acknowledge that we have the right to seek, at your expense, an injunction to stop or prevent a breach of your obligations. No waiver by us will have effect unless such waiver is set forth in writing and signed by us; nor will any such waiver of any breach or default constitute a waiver of any subsequent breach or default.
Mobile Devices and Applications
The following additional terms apply to your access to or use of any mobile application in connection with the Online Services (together with all information and software associated therewith, the „Application“ or „Applications“) through any mobile device (such as tablets, mobile phones, etc.), and are „Additional Terms“ as defined above.
Rights Granted to You. We grant you a limited, non-exclusive, revocable, non-transferrable license to download, install and use the Applications solely for your personal, non-commercial use on a mobile or tablet device owned or controlled by you and only in accordance with the Terms. Other than the limited rights granted in the immediately preceding sentence, no other rights are granted to you. This is only a license, and not a sale of, the Applications to you.
Additional Restrictions and Notices. You agree that you will not remove, disable, circumvent or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Applications. You acknowledge that we may issue an upgraded version of the Applications and may automatically upgrade the Application that you are using. You consent to such automatic upgrading and agree that these Terms shall govern all such upgrades. Our Applications or the Online Services may include third-party code and other software, which is governed by the applicable open source or third-party end user license agreement, if any, that authorizes the use of such code.
Third-Party Terms. You agree to comply with all applicable terms, conditions and agreements between you and any third party that provides products or services that facilitate or enable your use of any Application, and you acknowledge and agree that your use of any Application may result in charges to you by those third parties in connection with the products and services they provide to you (such as data plan charges), and you will be solely responsible for any such charges.
Termination of Your Rights. Upon any termination of your rights hereunder, for any reason, you will immediately uninstall or delete the Applications and cease any further use of such Applications.
Special Notice for International Use/Export Controls. Any technology or software underlying the Applications or Online Services that is available in connection with the provision of the Online Services and the transmission of applicable data (collectively, the “Software”), if any, is subject to United States export controls. No Software may be downloaded from the Applications or Online Services or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk. Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Applications and/or Online Services, including as it concerns online conduct and acceptable content.
Apple iOS App. If the Online Services that you use include an Application that you download, access and/or use and that runs on Apple’s iOS operating system (an “iOS App”), you acknowledge and agree that:
- The iOS App may only be accessed and used on a device owned or controlled by you and using Apple’s iOS operating system;
- These Terms are between you and us, and not with Apple;
- Apple has no obligation at all to provide any support or maintenance services in relation to the iOS App, and if you have any maintenance or support questions in relation to the iOS App, please contact Company, not Apple;
- Except as otherwise expressly set forth in these Terms, any claims relating to the possession or use of the iOS App are between you and us (and not between you, or anyone else, and Apple);
- In the event of any claim by a third party that your possession or use (in accordance with these Terms) of the iOS App infringes any intellectual property rights, Apple will not be responsible or liable to you in relation to that claim; and
- Although these Terms are entered into between you and Company (and not Apple), Apple, as a third-party beneficiary under these Terms, will have the right to enforce these terms against you.
- In addition, you represent and warrant that:
- You are not, and will not be, located in any country that is the subject of a United States Government embargo or that has been designated by the United States Government as a “terrorist supporting” country;
- You are not listed on any United States Government list of prohibited or restricted parties; and
- If the iOS App does not conform to any warranty applying to it, you may notify Apple, which will then refund the purchase price of the iOS App (if any) to you. Subject to that, and to the maximum extent permitted by law, Apple does not give or enter into any warranty, condition or other term in relation to the iOS App and will not be liable to you for any claims, losses, costs or expenses of whatever nature in relation to the iOS App or as a result of you or anyone else using the iOS App or relying on any of its content.
Google App. If the Online Services that you use includes an Application that you download, access, and/or use from the Google Play Store (“Google-Sourced Software”): (i) you acknowledge that these Terms are between you and us only, and not with Google, Inc. (“Google”); (ii) your use of Google-Sourced Software must comply with Google’s then-current Google Play Store Terms of Service; (iii) Google is only a provider of the Google Play Store where you obtained the Google-Sourced Software; (iv) we, and not Google, are solely responsible for our Google-Sourced Software; (v) Google has no obligation or liability to you with respect to Google-Sourced Software or the Terms; and (vi) you acknowledge and agree that Google is a third-party beneficiary to the Terms as it relates to our Google-Sourced Software.
Survival and Assignment
Your obligations under the following sections survive termination of this Agreement: Agreement and Terms; Restrictions on Use of Online Services; Posting Messages, Comments or Content; Copyright Infringement – DMCA Notice; Unsolicited Idea Submission Policy; No Warranty; Limitation of Liability; Indemnification; Export Controls; Governing Law and Statute of Limitations; Termination; Severability; Miscellaneous and Mobile Devices and Applications. You may not transfer or assign any rights or obligations under this Agreement. The Company may transfer or assign its rights and obligations under this Agreement.
Contact Us
If you have questions regarding these Terms, contact us.
Privacy Policy
Online Services Privacy Policy
We recognize that the privacy of your information is important. This Online Services Privacy Policy (“Privacy Policy” or “Policy”) describes our practices in connection with information we collect through the online and mobile websites, platforms, services, and applications that we own or operate and that contain a link to this Privacy Policy (collectively, “Online Services”).
As used in this Policy, terms such as “we,” “us,” “our,” and “Company” refer to current and future affiliated entities, subsidiaries, agents, contractors, or vendors of LOVIDZ, including our parent company LOVIDZ Inc. Our Online Services are intended for a United States audience. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the United States.
By using the Online Services, you consent to our collection, use, disclosure, and storage of information as described in this Privacy Policy.
When This Privacy Policy Applies
Our Policy applies to Online Services that we own or operate and that contain a link to this Privacy Policy. Our Policy does not apply to information collected through other means such as by telephone, via Online Services that do not link to this Privacy Policy, or in person, although that information may be protected by other privacy policies.
Our Policy does not apply to the practices of other companies or other websites or software applications that may be linked from or made available through our Online Services.
The inclusion of a link on our Online Services or the ability to utilize a third-party website or software application through our Online Services does not imply that we endorse or otherwise monitor the privacy or security practices of that third-party website or software application or the accuracy of its content, and your use of the third-party website or software application is governed by the third party’s privacy policy.
Some of our products and services are regulated by certain state and federal laws and may have specific privacy practices that we want you to be aware of. This information will be sent to you with the respective contract documents.
This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
What Information We Collect About You
We may collect two basic types of information through the Online Services: (1) information you provide directly to us, and (2) information that is automatically provided to us or collected through your use of our Online Services (collectively, “Information”).
Such Information may include information that identifies you such as your full name, telephone number, email address, postal address, certain account numbers, your User ID that you create or is assigned to you, health and medical information, financial information, and other information described in this Privacy Policy.
When you use the Online Services, you may provide certain Information directly to us. For example, you may input a telephone number or email address into a webform or enter information into a chat functionality. We also may make certain information available to you on the Online Services that we collect from other sources.
We also may obtain Information that is automatically collected through the Online Services. The automatically collected Information may include demographic, de-identified, aggregated, or certain information from your device such as technical information about your device, web browser information, and server log files collected by us or provided by you.
You may limit the Information you provide or make available to us; however, that may limit your ability to access or use certain functions of the Online Services or to request certain services or information.
How We Use Your Information
We may use your Information:
- To respond to an email, chat, or other instant message or particular request from you;
- To communicate with you;
- To provide you with content, services, and functionality through our Online Services or other services that we may offer;
- To process an application for a product or service as requested by you;
- To authenticate you on any portion of our Online Services and with vendors acting on our behalf;
- To administer surveys and promotions;
- To personalize your experience on our Online Services;
- To provide you with informational or promotional offers, as permitted by law, that we believe may be useful to you, such as information about products or services provided by us or other businesses;
- To perform analytics and to improve our products, Online Services, and advertising;
- To facilitate the provision of software updates and product support;
- To improve products and other services related to the Online Services or to provide services or technologies to you;
- To comply with applicable laws, regulations, and legal process;
- To protect someone’s health, safety, or welfare;
- To protect our rights, the rights of affiliates or related third parties, or to take appropriate legal action, such as to enforce our Terms of Use;
- To keep a record of our transactions and communications; and
- As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law or for any other purpose with your consent.
We may use Information to contact you through any contact information you provide through our Online Services, including any email address, telephone number, cell phone number, or fax number. We may communicate electronically or via telephone with you about your benefit plan, programs, products, or services that are or may be available to you in connection with your transactions with us, including, but not limited to, Online Services updates, account information, general wellness, prescription or appointment reminders, general health information, newsletters, and surveys. These electronic communications may contain protected health information. You acknowledge and accept that such communications may be sent unencrypted and there is some risk of disclosure or interception of the contents of these communications. To learn more about our communications practices, please visit our CONSUMER COMMUNICATIONS NOTICE.
We may, when permitted, combine your Information with other information, whether online or offline, maintained or available to us from you or from other sources, such as from our vendors, and we may use and disclose combined data for the purposes described in this section or for internal business purposes. We may, when permitted, use and disclose de-identified and aggregated data for any purpose, which may include, without limitation, disclosures to third parties for analytics purposes such as evaluating the Online Services and providing additional benefits, programs, and services.
How We Share Your Information
We will only share your Information with third parties as outlined in this Policy and as otherwise permitted by law or as permitted with your consent.
We may share Information if all or part of the Company is sold, merged, dissolved, acquired, or disbanded to any extent in a similar transaction, or in connection with steps that may need to be taken in anticipation of such events.
We may share Information in response to a court order, subpoena, search warrant, or to comply with law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting activities that are illegal, violate our rules, or may be harmful to other visitors.
We may also share Information within the Company, including among affiliates, or with our parent company or subsidiaries.
We may also share Information with other third-party companies with which we have a business relationship or hire to perform services on our behalf. For example, we may hire a third-party company to help us send and manage email, and we might provide that third-party company with your email address and certain other Information for them to send you an email message on our behalf. Similarly, we may hire third-party companies to host or operate some of our Online Services and related computers and software applications.
How to Manage Your Information
Our Online Services may permit you to view your profile, if applicable, and access related Information about you and to request changes to such Information. Please remember, however, if we have already disclosed some of this Information to third parties, we may not have access to that disclosed information and may not be able to force the modification of any Information by the third parties to whom we have made those disclosures.
Communication Preference Management
Our Online Services may permit you to select how you would like to receive certain communications. You can view and update your communication preferences in your Account/Profile settings after logging into the Online Services.
We may offer mobile applications that enable us to communicate with you through push notifications. Where mobile applications are offered, you may be able to manage push notifications in your mobile phone or tablet settings. You may also be able to control preview settings in your email applications.
If you need additional assistance in opting out of a communication, please contact us for assistance. Please be aware that opt-outs may not apply to certain types of communications, such as account status, Online Service updates, or other communications.
Informational Calls and Texts
When you provide us a telephone number, whether landline or mobile, we may contact you, using automated, pre-recorded, or non-automated means, to provide you information about existing benefits, programs, products, services, or tools.
Personal Information collected through our texting programs will not be shared, sold, or disclosed to third parties for their own marketing purposes.
We reserve the right to modify this section at any time. The modified section will be effective immediately upon posting. Your continued receipt of Informational Electronic Communications and Informational Calls and Texts will constitute your acceptance of the modified section.
Cookies and Tracking
The Company may use various technologies, including cookies, tokens, tags, web logs, web beacons, scripts, and web server logs to gather automatically collected information and may aggregate this information from visitors of our Online Services or to enable certain features of our Online Services. This information may include demographic data, technical information about the technology (e.g., phone, computer) you use to connect to the Online Services, web browser information, your IP address, and browsing behavior such as pages visited and how often they are visited (collectively, “Activity Information”). We may also use third-party analytics companies to provide these services.
We may also allow third parties to use cookies and other technologies to collect Activity Information and to track browsing activity over time and across third-party websites, such as web browsers used to read our Online Services, which websites are referring traffic or linking to our Online Services, and to deliver targeted advertisements to you. We do not control these third-party technologies, and their use of such technologies is governed by their own privacy policies.
Activity Information is captured using various technologies and may include cookies. “Cookies” are small text files that may be placed on your computer or mobile device when you visit an Online Service or click on a URL using your web browser. Cookies may include “single-session cookies,” which generally record information during only a single visit to a website and then are erased, and “persistent” cookies, which are generally stored on a computer or mobile device unless or until they are deleted or are set to expire. You may disable cookies and similar items by adjusting your browser preferences at any time; however, this may limit your ability to take advantage of all the features on our Online Services.
Please note that we do not currently respond to web browser “Do Not Track” signals that provide a method to opt out of the collection of Information about online activities over time and across third-party websites or online services because, among other reasons, there is no common definition of such signals and no industry-accepted standards for how such signals should be interpreted.
We gather Activity Information about you to improve the quality of our services, such as the best method and time to contact you. Without limiting the other ways in which we may use Information as described herein, we may otherwise use and disclose your Activity Information unless restricted by this Policy or by law. Some examples of the ways we use your Activity Information include:
- Customizing your experiences, including managing and recording your preferences;
- Authenticating your account information;
- Marketing, product development, and research purposes;
- Tracking resources and data accessed on the Online Services;
- Developing reports regarding Online Service usage, activity, and statistics;
- Assisting users experiencing problems with our services;
- Updating and servicing our Online Services;
- Enabling certain functions and tools on the Online Services; and
- Tracking paths of visitors to the Online Services and within the Online Services.
As described above, we may use tracking technologies that allow us to recognize your device when you return to our Online Services within a period of time, as determined by us, and to support automatic login to your Online Services. To maintain your privacy, you should affirmatively log out of your account prior to your session ending (whether you end your session or we end your session, for example if our Online Services has “timed out” – i.e., we have ended your session automatically after a period of inactivity as determined by us in our sole discretion). Unless you affirmatively log out of your account, you may be automatically logged back in the next time you or any user of your devices visits the Online Services.
Retention of Data
We will retain your personally identifiable information (PII) and Activity Information for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your PII to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Posting Messages, Comments, and Content
Our Online Services may have voluntary collaboration areas, including but not limited to “blogs,” “bulletin boards,” “leader boards,” and “health games,” that permit users to have collaborative discussions and/or share Information. Some of our Online Services may permit you to select a display name or image that will be your “nickname” on the Online Service. Please note, any Information you submit or post to these collaboration areas, including your display name or image, may be visible to other users of the Online Service, and such users may be able to identify you and make information public. Out of respect for the privacy of others, please avoid referring to the full names of others in your response and refrain from sharing other participants’ identities or comments outside of these discussions.
Protecting Your Information
We maintain administrative, technical, and physical safeguards designed to protect the Information that you provide on our Online Services. These safeguards vary based on the sensitivity of the Information that is being collected, used, and stored. We cannot guarantee the security of our Online Services, nor can we guarantee the security of the Information you transmit to us over the Internet, including your use of email. We are not liable for the illegal acts of third parties such as criminal hackers.
It is your responsibility to safeguard the devices you use to access our Online Services (such as laptops, tablets, and mobile devices), and to use appropriate security settings on those devices. If those devices are lost, stolen, or misplaced, others may be able to access your account and your personal Information using those devices. You should affirmatively log out of your account (i) prior to ending your session, or (ii) if you will be inactive on the Online Services for more than a few minutes; otherwise, the next user of that computer or device, particularly a public one or one not owned by you, may be able to access your account and the Information in your account if your session has not ended.
You agree that we are not responsible for any harm that may result from someone accessing your account or personal Information on any computer or device where you do not, for any reason, take the necessary steps to log out of your account prior to ending a session on such device or computer.
We retain Information for as long as necessary for the purpose for which it is collected, subject to a longer period if the Information is relevant to a legal challenge.
Children Under 13
We will not intentionally collect any personal information (as that term is defined in the Children’s Online Privacy Protection Act) from children under the age of 13 through our Online Services without receiving parental consent. If you think that we have collected such personal information from a child under the age of 13 through our Online Services, please contact us immediately.
Financial Information Privacy Practices
If you receive financial products or services, visit the applicable Financial Information Privacy Notice, available in the SPECIFIC PRODUCT PRIVACY NOTICES of this Policy, to learn about how we protect, use, and share your personal information, and how you can contact us to ask questions about that activity.
Specific Product Privacy Notices
The following Product Privacy Notices supplement this Policy and explain specific privacy notices with respect to certain products and services that you may use, including access to more information about health or financial privacy notices.
Social Media Disclaimer
Are you using social media? So are we! We encourage you to read, share, follow us, and provide commentary on Facebook®, X®, Pinterest®, Instagram®, and other social media sites (“Social Media Site”). Before you post on our pages or accounts, please make sure you read our social media disclaimer:
We are under no obligation to screen or monitor your posts or any other user content; however, we reserve the right to monitor participation to ensure that you stay on topic, are courteous, and avoid making offensive comments. Your posts and user content must adhere to the following requirements and cannot:
- Contain any third-party material including logos, drawings, tattoos, photographs, pictures, sculptures, paintings, and other images or works of art, phrases, trademarks, trade secrets, or other items without explicit, prior, written permission to use such materials;
- Contain sexually explicit, graphic, gratuitous, or unnecessarily violent content, or defamatory or derogatory content against any ethnic, racial, gender, religious, sexual orientation, professional, or age group, or contain any pornographic or nude material;
- Contain any private information about yourself or any other individual, including without limitation, information related to the health of the individual, financial information about the individual, or any identification or account numbers related to the individual, with or without their permission or consent;
- Contain any software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment; and
- Contain any advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or promote illegal activity and/or illegal contests, sweepstakes, gambling, including any online casino, sports books, bingo, poker, or any other form of solicitation.
We reserve the right to edit comments for content, remove off-topic contributions, delete offensive comments or remarks, block offensive contributors, and delete actual or suspected spam content from any Social Media Site. Please be aware that once you post something online, there is the potential for numerous individuals to read your words, even years from now. Therefore, we suggest that you exercise caution when posting on any Social Media Sites and that you not disclose Information like your location, medical record number, personal medical information, financial information, etc. We are not responsible for the content of any comments or responses posted by others to any Online Service or Social Media Site we manage or monitor. We do not control the placement of any marketing or advertising displayed on our pages by social media or third-party organizations.
Please remember that content posted on any of our social media profiles or platforms is for general informational purposes only.
We reserve the right to respond to any post or user content and may occasionally privately request your contact information to assist you offline, with your consent, by routing the matter to the appropriate persons or department for further handling.
All trademarks are the property of their respective owners.
Changes to This Policy
We may change this Policy at any time. If we do so, such change will appear on this page. You may always visit this Policy to learn of any updates. Your continued access to or use of the Online Services constitutes your consent to these changes to this Policy.
Contact Us
Contact us regarding this Policy or related privacy practices. If you believe we or any company associated with us has misused your Information, please contact us immediately.
Privacy Policy
Online Services Privacy Policy
We recognize that the privacy of your information is important. This Online Services Privacy Policy („Privacy Policy“ or „Policy“) describes our practices in connection with information we collect through the online and mobile websites, platforms, services, and applications that we own or operate and that contain a link to this Privacy Policy (collectively, „Online Services“).
As used in this Policy, terms such as „we,“ „us,“ „our,“ and „Company“ refer to current and future affiliated entities, subsidiaries, agents, contractors, or vendors of LOVIDZ, including our parent company LOVIDZ Inc. . Our Online Services are intended for a United States audience. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the United States.
By using the Online Services, you consent to our collection, use, disclosure, and storage of information as described in this Privacy Policy.
Our Policy applies to Online Services that we own or operate and that contain a link to this Privacy Policy. Our Policy does not apply to information collected through other means such as by telephone, via Online Services that do not link to this Privacy Policy, or in person, although that information may be protected by other privacy policies.
Our Policy does not apply to the practices of other companies or other websites or software applications that may be linked from or made available through our Online Services.
The inclusion of a link on our Online Services or the ability to utilize a third-party website or software application through our Online Services does not imply that we endorse, or otherwise monitor the privacy or security practices of that third-party website or software application or the accuracy of its content, and your use of the third-party website or software application is governed by the third-party’s privacy policy.
Some of our products and services are regulated by certain state and federal laws, and may have specific privacy practices that we want you to be aware. This information will be sent to you with the respective contract documents.
This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
What Information We Collect About You
We may collect two basic types of information through the Online Services: (1) information you provide directly to us, and (2) information that is automatically provided to us or collected through your use of our Online Services (collectively, “Information”).
Such Information may include information that identifies you such as your full name, telephone number, email address, postal address, certain account numbers, your User ID that you create or is assigned to you, health and medical information, financial information and other information described in this Privacy Policy.
When you use the Online Services, you may provide certain Information directly to us. For example, you may input a telephone number or email address into a webform or enter information into a chat functionality. We also may make certain information available to you on the Online Services that we collect from other sources.
We also may obtain Information that is automatically collected through the Online Services. The automatically collected Information may include demographic, de-identified, aggregated, or certain information from your device such as technical information about your device, web-browser information, and server log files collected by us or provided by you
You may limit the Information you provide or make available to us if you want to; however, that may limit your ability to access or use certain functions of the Online Services or to request certain services or information.
How We Use Your Information
We may use your Information:
- To respond to an email, chat or other instant message or particular request from you;
- To communicate with you;
- To provide you with content, services, and functionality through our Online Services or other services that we may offer;
- To process an application for a product or service as requested by you;
- To authenticate you on any portion of our Online Services and with vendors acting on our behalf;
- To administer surveys and promotions;
- To personalize your experience on our Online Services;
- To provide you with informational or promotional offers, as permitted by law, that we believe may be useful to you, such as information about products or services provided by us or other businesses;
- To perform analytics and to improve our products, Online Services, and advertising;
- To facilitate the provision of software updates and product support;
- To improve products and other services related to the Online Services or to provide services or technologies to you;
- To comply with applicable laws, regulations, and legal process;
- To protect someone’s health, safety, or welfare;
- To protect our rights, the rights of affiliates or related third parties, or to take appropriate legal action, such as to enforce our Terms of Use;
- To keep a record of our transactions and communications; and
- As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law or for any other purpose with your consent.
We may use Information to contact you through any contact information you provide through our Online Services, including any email address, telephone number, cell phone number, or fax number. We may communicate, electronically or via telephone with you about your benefit plan, programs, products, or services that are or may be available to you in connection with your transactions with us including, but not limited to, Online Services updates, account information, general wellness, prescription or appointment reminders, general health information, newsletters, and surveys. These electronic communications may contain protected health information. You acknowledge and accept that such communications may be sent unencrypted and there is some risk of disclosure or interception of the contents of these communications. To learn more about our communications practices, please visit our CONSUMER COMMUNICATIONS NOTICE.
We may, when permitted, combine your Information with other information, whether online or offline, maintained or available to us from you or from other sources, such as from our vendors, and we may use and disclose combined data for the purpose described in this Section or for internal business purposes. We may, when permitted, use and disclose de-identified and aggregated data for any purpose, which may include, without limitation, disclosures to third parties for analytics purposes such as evaluating the Online Services and providing additional benefits, programs, and services.
How We Share Your Information
We will only share your Information with third parties as outlined in this Policy and as otherwise permitted by law or as permitted with your consent.
We may share Information if all or part of the Company is sold, merged, dissolved, acquired, or disbanded to any extent in a similar transaction, or in connection with steps that may need to be taken in anticipation of such events.
We may share Information in response to a court order, subpoena, search warrant, or to comply with law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting activities that are illegal, violate our rules, or may be harmful to other visitors.
We may also share Information within the Company, including among affiliates, or with our parent company, or subsidiaries.
We may also share Information with other third-party companies with which we have a business relationship or hire to perform services on our behalf. For example, we may hire a third-party company to help us send and manage email, and we might provide that third-party company with your email address and certain other Information for them to send you an email message on our behalf. Similarly, we may hire third-party companies to host or operate some of our Online Services and related computers and software applications.
How to Manage Your Information
Our Online Services may permit you to view your profile, if applicable, and access related Information about you and to request changes to such Information. Please remember, however, if we have already disclosed some of this Information to third parties, we may not have access to that disclosed information and may not be able to force the modification of any Information by the third parties to whom we have made those disclosures.
Communication Preference Management
Our Online Services may permit you to select how you would like to receive certain communications. You can view and update your communication preferences in your Account/Profile settings after logging into the Online Services.
We may offer mobile applications that enable us to communicate with you through push notifications. Where mobile applications are offered, you may be able to manage push notifications in your mobile phone or tablet settings. You may also be able to control preview settings in your email applications.
If you need additional assistance in opting-out of a communication, please contact us for assistance. Please be aware that opt-outs may not apply to certain types of communications, such as account status, Online Service updates, or other communications.
Informational Calls and Texts
When you provide us a telephone number, whether landline or mobile, we may contact you, using automated, pre- recorded, or non-automated means, to provide you information about existing benefits, programs, products, services, or tools.
Personal Information collected through our texting programs will not be shared, sold, or disclosed to third parties for their own marketing purposes.
We reserve the right to modify this section at any time. The modified section will be effective immediately upon posting. Your continued receipt of Informational Electronic Communications and Informational Calls and Texts will constitute your acceptance of the modified section.
Cookies and Tracking
The Company may use various technologies, including cookies, tokens, tags, web logs, web beacons, scripts, and web server logs to gather automatically collected information and may aggregate this information from visitors of our Online Services or to enable certain features of our Online Services. This information may include demographic data, technical information about the technology (e.g., phone, computer) you use to connect to the Online Services, web browser information, your IP address, and browsing behavior such as pages visited and how often they are visited (collectively, „Activity Information“). We may also use third-party analytics companies to provide these services.
We may also allow third-parties to use cookies and other technologies to collect Activity Information and to track browsing activity over time and across third-party websites such as web browsers used to read our Online Services, which websites are referring traffic or linking to our Online Services, and to deliver targeted advertisements to you. We do not control these third-party technologies, and their use of such technologies is governed by their own privacy policies.
Activity Information is captured using various technologies and may include cookies. „Cookies“ are small text files that may be placed on your computer or mobile device when you visit an Online Service or click on a URL using your web browser. Cookies may include „single-session cookies“ which generally record information during only a single visit to a website and then are erased, and „persistent“ cookies which are generally stored on a computer or mobile device unless or until they are deleted or are set to expire. You may disable cookies and similar items by adjusting your browser preferences at any time; however, this may limit your ability to take advantage of all the features on our Online Services.
Please note that we do not currently respond to web browser „Do Not Track“ signals that provide a method to opt out of the collection of Information about online activities over time and across third-party websites or online services because, among other reasons, there is no common definition of such signals and no industry-accepted standards for how such signals should be interpreted.
We gather Activity Information about you to improve the quality of our services, such as the best method and time to contact you. Without limiting the other ways in which we may use Information as described herein, we may otherwise use and disclose your Activity Information unless restricted by this Policy or by law. Some examples of the ways we use your Activity Information include:
- Customizing your experiences, including managing and recording your preferences;
- Authenticating your account information;
- Marketing, product development, and research purposes;
- Tracking resources and data accessed on the Online Services;
- Developing reports regarding Online Service usage, activity, and statistics;
- Assisting users experiencing problems with our services;
- Updating and servicing our Online Services;
- Enabling certain functions and tools on the Online Services; and
- Tracking paths of visitors to the Online Services and within the Online Services.
As described above, we may use tracking technologies that allow us to recognize your device when you return to our Online Services within a period of time, as determined by us, and to support automatic login to your Online Services. To maintain your privacy, you should affirmatively log out of your account prior to your session ending (whether you end your session or we end your session, for example if our Online Services has „timed out“ – i.e., we have ended your session automatically after a period of inactivity as determined by us in our sole discretion). Unless you affirmatively log out of your account, you may be automatically logged back in the next time you or any user of your devices visits the Online Services.
Retention of Data
We will retain your personally identifiable information (PII) and Activity Information for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your PII to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Posting Messages, Comments and Content
Our Online Services may have voluntary collaboration areas, including but not limited to „blogs,“ „bulletin boards,“ „leader boards,“ and „health games,“ that permit users to have collaborative discussions and/or share Information. Some of our Online Services may permit you to select a display name or image that will be your „nickname“ on the Online Service. Please note, any Information you submit or post to these collaboration areas, including your display name or image, may be visible by other users of the Online Service, and such users may be able to identify you and make information public. Out of respect for the privacy of others, please avoid referring to the full names of others in your response and refrain from sharing other participants’ identities or comments outside of these discussions.
Protecting Your Information
We maintain administrative, technical, and physical safeguards designed to protect the Information that you provide on our Online Services. These safeguards vary based on the sensitivity of the Information that is being collected, used, and stored. We cannot guarantee the security of our Online Services, nor can we guarantee the security of the Information you transmit to us over the Internet, including your use of email. We are not liable for the illegal acts of third parties such as criminal hackers.
It is your responsibility to safeguard the devices you use to access our Online Services (such as laptops, tablets and mobile devices), and to use appropriate security settings on those devices. If those devices are lost, stolen or misplaced, others may be able to access your account and your personal Information using those devices. You should affirmatively log out of your account (i) prior to ending your session, or (ii) if you will be inactive on the Online Services for more than a few minutes; otherwise, the next user of that computer or device, particularly a public one or one not owned by you, may be able to access your account and the Information in your account if your session has not ended.
You agree that we are not responsible for any harm that may result from someone accessing your account or personal Information on any computer or device where you do not, for any reason, take the necessary steps to log out of your account prior to ending a session on such device or computer.
We retain Information for as long as necessary for the purpose for which it is collected, subject to a longer period if the Information is relevant to a legal challenge.
Children Under 13
We will not intentionally collect any personal information (as that term is defined in the Children’s Online Privacy Protection Act) from children under the age of 13 through our Online Services without receiving parental consent. If you think that we have collected such personal information from a child under the age of 13 through our Online Services, please contact us immediately.
Financial Information Privacy Practices
If you receive financial products or services, visit the applicable Financial Information Privacy Notice, available in the SPECIFIC PRODUCT PRIVACY NOTICES of this Policy, to learn about how we protect, use, and share your personal information, and how you can contact us to ask questions about that activity.
Specific Product Privacy Notices
The following Product Privacy Notices supplement this Policy and explain specific privacy notices with respect to certain products and services that you may use, including access to more information about health or financial privacy notices.
Social Media Disclaimer
Are you using social media? So are we! We encourage you to read, share, follow us and provide commentary on Facebook®, X®, Pinterest®, Instagram® and other social media sites („Social Media Site“). Before you post on our pages or accounts, please make sure you read our social media disclaimer:
We are under no obligation to screen or monitor your posts or any other user content; however, we reserve the right to monitor participation to ensure that you stay on topic, are courteous and avoid making offensive comments. Your posts and user content must adhere to the following requirements and cannot:
- Contain any third-party material including logos, drawings, tattoos, photographs, pictures, sculptures, paintings and other images or works of art, phrases, trademarks, trade secrets, or other items without explicit, prior, written permission to use such materials;
- Contain sexually explicit, graphic, gratuitous or unnecessarily violent content or defamatory or derogatory content against any ethnic, racial, gender, religious, sexual orientation, professional or age group, or contain any pornographic or nude material;
- Contain any private information about yourself or any other individual, including without limitation, information related to the health of the individual, financial information about the individual, or any identification or account numbers related to the individual, with or without their permission or consent;
- Contain any software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware, or telecommunications equipment; and
- Contain any advertising, promotional materials, „junk mail,“ „spam,“ „chain letters,“ „pyramid schemes,“ or promote illegal activity and/or illegal contests, sweepstakes, gambling, including any online casino, sports books, bingo, poker, or any other form of solicitation.
We reserve the right to edit comments for content, remove off-topic contributions, delete offensive comments or remarks, block offensive contributors, and delete actual or suspected spam content from any Social Media Site. Please be aware that once you post something online, there is the potential for numerous individuals to read your words, even years from now. Therefore, we suggest that you exercise caution when posting on any Social Media Sites and that you not disclose Information like your location, medical record number, personal medical information, financial information, etc. We are not responsible for the content of any comments or responses posted by others to any Online Service or Social Media Site we manage or monitor. We do not control the placement of any marketing or advertising displayed on our pages by social media or third-party organizations.
Please remember that content posted on any of our social media profiles or platforms is for general informational purposes only.
We reserve the right to respond to any post or user content and may occasionally privately request your contact information to assist you offline, with your consent, by routing the matter to the appropriate persons or department for further handling.
All trademarks are the property of their respective owners.
Changes to This Policy
We may change this Policy at any time. If we do so, such change will appear on this page. You may always visit this Policy to learn of any updates. Your continued access to or use of the Online Services constitutes your consent to these changes to this Policy.
Contact Us
Contact us regarding this Policy or related privacy practices. If you believe we or any company associated with us has misused your Information, please contact us immediately.
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